📣 Consumer Group Advocates for Improved Telecom Service! 📞 The consumer rights group is sounding the alarm on high-interest loans and urging telecom corporations to prioritize customer service. 🛡️ Virgin Media's recent performance woes have brought the spotlight onto the need for improvement in the industry. 🌟 Complaints about long wait times, AI chatbots, and department transfers highlight the frustration felt by consumers. 😤 Virgin Media's price hikes and customer service shortcomings have drawn widespread criticism. 💸 Efforts to address these deficiencies include cross-skilling team members and implementing new IT platforms for automation. 🤖 While Virgin Media claims improvements in call response times and issue resolution, consumer dissatisfaction remains a prevailing concern. 🤔 It's clear that telecom companies must prioritize customer satisfaction to retain their subscriber base and thrive in the evolving industry landscape. 🌐 #TelecomRevolution #CustomerFirst #VirginMediaChallenge 🚀