According to ChainCatcher, a survey of 100 European payment service providers (PSPs) conducted by Neo, a foreign exchange and payment fintech company, showed that banks perform poorly in cooperation. Due to the restrictions of bank partners, 29% of PSPs are unwilling to cooperate with cryptocurrency exchanges.

The survey also found that 95% of PSPs had experienced bank account closures or restrictions, with 71% of cases occurring without clear reasons provided by the bank. To address this, most PSPs maintain relationships with multiple banks, but the process of finding a new bank partner is lengthy, taking an average of 11.5 months.