In Pakistan, one significant challenge with peer-to-peer (#P2P ) transactions is the frequent freezing of bank accounts. This often occurs when buyers or sellers encounter requests for additional identity verification documents, such as ID cards, selfies, or videos. Many users feel frustrated by these requests, thinking, "I’ve already completed my KYC (Know Your Customer), why are they asking for more proof?" They might perceive it as an accusation of fraudulent behavior, which isn't the case. These additional checks are designed to ensure the safety of all parties involved by preventing fraud.
The reason merchants ask for these verification steps is simple: they want to protect themselves from potential account suspensions. If a merchant’s account is flagged for a suspicious transaction, the consequences can ripple through the entire transaction chain, impacting anyone who has received payments from the flagged account. This can lead to additional blocks, creating a negative experience for all users involved. It’s important to remember that these measures are in place to protect both parties, not to accuse anyone of wrongdoing.
Another issue often arises from impatience. Many buyers become frustrated if they don’t receive a response from the merchant within a few minutes. The tendency to escalate matters quickly by filing disputes can complicate the situation. It's essential to give the merchant ample time, at least an hour, to respond to your inquiries. They may be dealing with multiple transactions and need time to address each one properly. This small amount of patience can go a long way in resolving issues smoothly.
Finally, it's crucial to adhere to the merchant's terms and conditions. Ignoring them and engaging in unnecessary arguments only adds pressure on the merchant, who may already be managing several buyers. By being understanding, following the verification process, and waiting a reasonable amount of time before raising disputes, we can all contribute to a smoother #P2P experience and help avoid unnecessary account freezes. Let’s work together to make these transactions more secure and efficient for everyone involved.