Scam: Woman Charged 60,000 yuan Per Night On a Budget Hotel Room
A woman has reported that she booked a hotel room in Korea using Airbnb and ended up being charged 60,000 yuan per night. Although the amount was written as 51,933 yuan per night on the platform, she said she had thought it was Korean Won 51,933 which would be reasonable.
The woman, from Wuxi in eastern China's Jiangsu Province, said on November 13 that she had traveled to Jeju Island, South Korea, and booked a budget hotel room. Since the hotel is in Korea, she thought the price mentioned on the platform was Korean Won.The price was reasonable for her as 60,000 won is about 300 yuan, which is the same as budget hotels in China.
However, she said when she returned to China, she found that 60,000 yuan had been deducted from her account.When she contacted customer service, she was told that the hotel room was 60,000 yuan a night and not 60,000 won per night. The customer service staff also told her that the price was marked clearly with a yuan symbol, thus it was her own mistake to book it.
The Airbnb customer service staff contacted her after the story went viral and offered to refund her 44,014.43 yuan, but she declined. The customer service then added another 6,736.73 yuan to the initial refund, the woman said on a video post online.However, she said she would continue pressuring and exposing them until they refund her all the money.In the end, the platform gave her a full refund
When the platform refunded her the additional 6,736.73 yuan and she kept complaining, many said she was now unreasonable, as she was the one who made the mistake.However, when the company refunded her the remaining 10,094.39 yuan, many ate their words and started supporting her, saying she is very brave and resilient.
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