Tests have shown that optical character recognition (OCR) costs have been reduced by 80%. At the same time, time spent on manual verification was reduced by 30%, further improving efficiency.
The system benefits users by providing a more robust registration process and more reliable customer support. For example, the enrollment process improved by 6% due to an increase in address verification approvals. On the customer support side, artificial intelligence has increased the number of calls to Binance's support team by 5%, helping to resolve customer issues faster.
Sn Rohit Wade, CTO of #Binance , explains that the partnership with AWS is not just about saving money. It also helps Binance achieve its goal of providing safe and secure services to its users.
This is not the first time Binance has implemented artificial intelligence solutions. The platform includes educational chatbots, generators
fm and others.
Binance is not the only exchange using artificial intelligence capabilities: in August, #cryptocurrency exchange Coinbase announced its first "AI to AI" cryptocurrency transaction.
The use of artificial intelligence on Binance facilitates the process of registration and customer support and demonstrates the potential of artificial intelligence to solve real problems in cryptocurrency.
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