Once the website link is clicked, you'll be asked to connect your wallet to claim. If you connect (the scam smart contract call is signed), the scammers will have access to your wallet.
If you are looking for airdrops from a particular project - go to the official project website & social profiles directly. Exercise due dilligance.
Best course of action: Ignore these fake airdrop posts and report the social accounts.
Summary:
#TrustWallet has safety measures in place to help protect our users such as our ‘Security Scanner V2’ which has already prevented over $20M being stolen from our users. However, your education is the key.
Ignore scam comments, DMs & emails, don't connect your wallet to any websites that you are not sure about and NEVER share your secret phrase to anyone.
Scam emails like this come in many forms. Examples are:
A) You need to 'verify your wallet or your account will be closed'. This is not true and we have no way of doing this. The links provided will ask you to connect your wallet to a scam website which will steal your funds, or ask you for your 'secret phrase'.
B) Trust Wallet are doing airdrops/giveaways via email. This is not true. The links provided here will ask you to connect to a scam website which will steal your funds. We do host giveaways for our users, but ONLY on our official social channels.
C) Fake Trust Wallet support. This is the same tactic as the comments on social platforms mentioned above.
Best course of action: Delete these messages and block the sender.
Image 3 - Scam Airdrops on X.
Although some projects do run airdrops, scammers use this to their advantage and create fake versions for users to interact with.
These airdrops pictured are not real and the website links are not for legitimate projects. However, these posts regularly appear in different forms, trending at the top of new feeds on X (previously Twitter).
Often created by bots, they use a large number of trending hashtags & cashtags (# & $) to appear in the regularly search for topics on the platform. Things like 'Airdrop, BNB, Arbitrum, Doge, Bitcoin' etc. They then use fake bot profiles to artificially inflate the post's engagement through 'likes' and 'comments', making them appear in the top of your feed.
What you may notice is that they have hundreds of comments, but you cannot comment yourself. This is because they turn off comments except for the profiles they follow (the bot profiles), so people cannot call out the scam.
They often use high-profile NFTs as profile pictures such as BAYC, Azuki, Doodles etc, or use .eth or _eth in their profile names eg; 'b0reddape.eth' to seem more credible. They will often post the same scam post, multiple times to flood the feed.
Phishing scams are some of the most common types of scams in #crypto as they are the easiest to set up and often the hardest to prevent.
But... knowledge is your power! 💪
So, we'd like to highlight 3 of the most popular scams and what to look out for 👇
(see example images attached to this post below)
Image 1 - Scam messages/DM's on social.
Found in comments all across social media, scam bots will post comments like these to try and persuade users into contacting the scammers via these email addresses or private message. They will usually pose as 'Trust Wallet Support' (or any project entity) and ask you to provide your 'secret phrase' to help assist you with an issue. These are of course, fake support team members and fake email addresses.
Remember that if anyone has your 'secret 12 word phrase', they have complete access to your funds. Never, under any circumstances give anyone these 12 words, not even a real Trust Wallet member will ask you for them. There is no reason for anyone else needing to know what your secret phrase is, to be able to assist you.
There are only 2 ways to access our support team. Either directly in the #TrustWallet app under settings>support, or via our official website trustwallet.com (and head to the support section).
Best course of action: Ignore these messages and report the social accounts.
Image 2 - Fake emails.
Firstly, you should remember that we never ask for any of your personal details when you set up your Trust Wallet - so how would we be able to send you emails in the first place? We don't know anyone's email address, or any other details for that matter.